CONTACT DETAILS  
ADDRESS:
239 Vauxhall Bridge Road
London
SW1V 1EQ
United Kingdom
LAT: 51.494317 LONG: -0.141320
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RESERVATIONS:
00 800 814 70000 (Europe Toll-free)
+1 (800) 814-7000 (US Toll-free)
+44 (0) 333 400 6142 (Hotel Direct)

TELEPHONE: +44 (0) 333 400 6140 FAX: +44 (0) 333 400 6141

EMAIL:
Sales
Reservations
Front Office
HOTEL INFORMATION  

Park Plaza Victoria London offers superb stays near Buckingham Palace

Ideally located on the West End within walking distance of the Victoria London train station, the stylish Park Plaza Victoria London provides guests with a convenient transportation link to Gatwick Airport. The hotel is also close to coach, bus and Underground stations.

Couples and families on a London getaway enjoy our proximity to the capital’s primary tourist sites, such as Buckingham Palace, the Houses of Parliament, Theatreland and Big Ben, as well as shopping hot spots like Oxford Street and Harrods. Business travellers can take advantage of on-site meeting facilities and an Executive Lounge.

Our sauna and steam room are ideal for a peaceful retreat after a hard-driving day of business or a long afternoon of sightseeing. Afterward, guests can savour a delicious dinner at our vibrant Italian restaurant TOZI, which specialises in Venetian cicchetti (small plates to share).

100% non-smoking facility

Park Plaza Victoria London

https://www.parkplaza.com/london-hotel-gb-sw1v-1eq/gbvictor

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 5,304 traveler reviews
Ranked #302 of 1,117 hotels in London
  • Certificate of Excellence 2019
    Certificate of Excellence 2019
  • GreenLeader Silver
    GreenLeader Silver

Traveler rating

  • Excellent
    2442
  • Very Good
    2011
  • Average
    524
  • Poor
    218
  • Terrible
    109

Type of Traveler

  • traveler_type_families
    Family
    1370
  • traveler_type_couples
    Couples
    1565
  • traveler_type_solo
    Solo travel
    245
  • traveler_type_business
    Business
    1244

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Street at the Park Plaza Victoria London Lobby at the Park Plaza Victoria London Lobby at the Park Plaza Victoria London The Standard Double Room at the Park Plaza Victoria London The Standard Double Room at the Park Plaza Victoria London

Most Recent Traveler Reviews:

  • Happiness44410349282
    Singapore, Singapore
    “Pleasant experience, excellent location review by Happiness44410349282 from Singapore, Singapore
    5.0  of 5 stars
    Reviewed 
    June 16, 2019
    Trip type: 
    Business
    I booked an executive room me on this business trip as my wife was accompanying me. For an exec room compared to exec rooms in the Asian or American hotel rooms, this was quite small but I suppose larger than exec rooms in London. However the room was clean, comfortable and quiet. The location was great as access to trains, the underground and coaches was well within reach. Breakfast options were reasonable with a decent spread of fruits and mains. There was an issue with water not clearing quickly in the bathroom sink and tub, we notified the front counter and it was fixed by the time we were back in the room later in the day. Overall excellent choice for a business trip, though we did see a number of families at breakfast time so it must be family friendly.
    Stayed 
    June 2019
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    mwells239, General Manager at Park Plaza Victoria London, responded to this review,
    June 17, 2019
    Dear Guest, Thank you so much for taking the time to share your experience in detail on TripAdvisor. We are glad to hear that your stay with us has been pleasant, and that you appreciated the convenient location of the hotel, as well as the variety at breakfast. We are also happy to understand that the temporary inconvenience you faced with the sink and bath rub blocked was promptly fixed by our maintenance team, in order not to affect negatively your experience. As you mentioned, there is indeed quite a mix of guests from business and leisure reasons here at Park Plaza Victoria. his is why we are striving to offer to our guests a product and customer service aimed to satisfy all the most various requests. On behalf of the entire team, I would like to thank you once more for your feedback, with the hope to see you again very soon. Best regards Michelle Wells
  • Stay14479722029
    “3 nights at park Plaza Victoria London review by Stay14479722029
    3.0  of 5 stars
    Reviewed 
    June 10, 2019
    Trip type: 
    Family
    Staff was rude especially the security and concierge. he had an argument over taxis with my Dad on our final day. The young man should have let my dad have the taxis. Security not smiling at all. Front desk not knowlegable with the Qs I asked. Kept saying go ask the concierge, everything is the concierge. The only kind man was the doorman.
    Stayed 
    June 2019
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    mwells239, General Manager at Park Plaza Victoria London, responded to this review,
    June 12, 2019
    Dear Guest, Thank you for taking the time to leave us feedback regarding your recent stay at Park Plaza Victoria. Whilst your experience seems to have been satisfactory, I understand that, on this occasion, we did not completely match your initial expectations. I am not sure what happened exactly with the Concierge, but please rest assured that your comments will be addressed to the team, in order to implement a corrective training, and avoid the similar, unpleasant situation to happen again in the future. On behalf of the entire staff, I would like to extend my apologies if you felt not treated in an appropriate manner and if you did not receive the service you were expecting. I really hope you could give us another chance and reserve again with us in the future, as I am sure, on the next occasion, we would be able to better serve you. Thank you, best regards Michelle Wells
  • Pat L
    “Excellent hotel review by Pat L
    5.0  of 5 stars
    Reviewed 
    June 10, 2019
    Trip type: 
    Solo travel
    Nice location. Very close to Victoria station. Very comfortable bed and A great breakfast room , the food was fresh and appealing. The bath was wonderfull and a good size. Just perfect after a very long flight
    Stayed 
    June 2019
    3.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    mwells239, General Manager at Park Plaza Victoria London, responded to this review,
    June 12, 2019
    Dear Guest, Thank you so much for taking the time to share your comments on TripAdvisor, awarding us with a perfect score. we are delighted to see that your experience with us has been fully satisfactory in all its aspects and that you definitely enjoyed your time here. We really hope that you would choose Park Plaza Victoria again in the future, shall your business bring you back into this area of London. Once more, thank you for your feedback. Warmest regards Michelle Wells
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.