CONTACT DETAILS  
ADDRESS:
18 Albert Embankment
London
SE1 7TJ
United Kingdom
LAT: 51.491478 LONG: -0.122177
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RESERVATIONS:
00 800 814 70000 (Europe Toll-free)
+1 (800) 814-7000 (US Toll-free)
+44 (0) 333 400 6122 (Hotel direct)

TELEPHONE: +44 (0) 333 400 6120 FAX: +44 (0) 333 400 6121

EMAIL:
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HOTEL INFORMATION  

Park Plaza London Riverbank puts guests near Shrek’s Adventure! London

Park Plaza London Riverbank welcomes travellers to Central London with an ideal location on the South Bank of the River Thames. Corporate travellers can take advantage of our state-of-the-art business centre with printing, copying and scanning services, and all guests can keep up with their workout routines in our newly opened fitness centre.

Our hotel offers easy access to popular attractions like Big Ben, the London Eye and Shrek’s Adventure! London. After a day of sightseeing, you can sip a cocktail at Chino Latino®, the chic on-site restaurant and bar. When you’re ready to unwind, return to your modern room and connect your laptop to our free Wi-Fi to discover what’s going on in London.

100% non-smoking facility

Park Plaza London Riverbank

https://www.parkplaza.com/london-hotel-gb-se1-7tj/gbriver

TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 6,087 traveler reviews
Ranked #398 of 1,085 hotels in London
  • Certificate of Excellence 2018
    Certificate of Excellence 2018

Traveler rating

  • Excellent
    2456
  • Very Good
    2087
  • Average
    874
  • Poor
    420
  • Terrible
    250

Type of Traveler

  • traveler_type_families
    Family
    993
  • traveler_type_couples
    Couples
    2344
  • traveler_type_solo
    Solo travel
    282
  • traveler_type_business
    Business
    1536

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Street at the Park Plaza London Riverbank Street at the Park Plaza London Riverbank Chino Latino Restaurant & Bar at the Park Plaza London Riverbank Chino Latino Restaurant & Bar at the Park Plaza London Riverbank The King River View at the Park Plaza London Riverbank

Most Recent Traveler Reviews:

  • Merface40
    Taunton, United Kingdom
    “Great location but just too NOISY! review by Merface40 from Taunton, United Kingdom
    3.0  of 5 stars
    Reviewed 
    August 17, 2018
    Trip type: 
    Couples
    Reviewing this hotel will be easy. It's great value for where it is and is an easy/pleasant walk to Westminster Bridge. The rooms are a decent size & well equipped (including Nespresso machine). The decor is modern and the room has an electronic keypad to control the curtains, lighting etc. Unfortunately, our shower wasn't great. There was quite a lot of mould along the tray and the door didn't shut properly. Worse than that though, the shower didn't drain whilst you are in it so the tray filled up and nearly flooded out through the ill-closing door! Breakfast was ok, efficient with the usual things, but nothing special. It reminded me of a Premier Inn breakfast if I'm honest, in terms of choices and if you wanted anything special, like pancakes, you had to pay. I'm sure other Park Plazas have had a better spread? The staff were great though. However, the most negative thing about this hotel was the NOISE. Our room was on the 11th floor on the left side of the hotel as you look out and adjacent to the railway lines. Even though we were higher up and there was a block of apartments between us and the trains, they were still really loud. We could see the lines from our window. On top of that we part-faced the road too, so had that noise also - loud and clear. I find it hard to comprehend why you spend so much money on flashy decor and electronic systems and then skimp on your double glazing! I had two nights of really poor sleep due to trains running late and starting early and then the added road noise. The doors also slam really loudly on rooms too. Finally, I emailed ahead (twice) asking for a room away from the railway and lifts (after reading previous reviews) only to find that we had a room opposite the lifts and next to the railway! I'd also mentioned it was a special trip for our 20th wedding anniversary, which no one acknowledged at all - which I find really sad. In all in, I think I would think twice about staying here again.
    Stayed 
    August 2018
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Mark S, Guest Relations Manager at Park Plaza London Riverbank, responded to this review,
    August 18, 2018
    Dear Merface40, Thank you for your extensive review and feedback, especially of how well equipped our rooms are and our location. It seems that there is a fair amount to discuss further. Should you wish to do so, please do feel free to contact me directly via the email address below. Kind regards, Mark Spanjar Guest Relations Manager pprlgr@pphe.com
  • Duet4123
    Birmingham
    “Highly recommended review by Duet4123 from Birmingham
    4.0  of 5 stars
    Reviewed 
    August 14, 2018
    Trip type: 
    Couples
    A little bit out of the ‘city’ but only a short walk from Vauxhall tube station. All public areas very well kept and smell great- a lovely welcome to the hotel. All the staff we encountered were very friendly and helpful.Room was spotless, great size for London and loved the high tec aspects. Being able to open the curtains from our bed by the touch of a button, it’s the little things ��
    Stayed 
    August 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Mark S, Guest Relations Manager at Park Plaza London Riverbank, responded to this review,
    August 15, 2018
    Dear guest, Thank you so much for taking the time to leave your very kind review. I'm pleased to read that you have had quite an enjoyable stay with us, especially the staff, the location and the room! We look forward to welcoming you to the hotel in the future! Kind regards, Jasmine Park Plaza London Riverbank
  • jphipps713
    Edmonton, Canada
    “Fantastic hotel! review by jphipps713 from Edmonton, Canada
    5.0  of 5 stars
    Reviewed 
    August 14, 2018
    Trip type: 
    Couples
    Stylish hotel with very helpful staff. The executive lounge has fantastic views over the Thames and Westminster, and a lovely outside terrace area. One of the Exec Loumge agents, Shannon, was unbelievably helpful to all guests. I observed her ´going the extra milé ´ for her guests, even though she didn’t have to. It’s not often one encounters staff like her these days. The hotel has a 24 hour gym, which is a real benefit for those suffering from jet lag!my only criticism is that the hotel was noisy in the evening due to inconsiderate guests. I would recommend that security staff do more patrols.
    Stayed 
    August 2018
    4.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Mark S, Guest Relations Manager at Park Plaza London Riverbank, responded to this review,
    August 15, 2018
    Dear guest, Thank you so much for the 5 star review! I'm pleased to read that you enjoyed the hotel facilities especially the lounge and that our staff member Shannon has made your stay even more exceptional. I will definitely let her know! We hope to welcome you back to the hotel in the future. Kind regards, Jasmine Park Plaza London Riverbank
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.