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Testimonials

Nothing satisfies us more than receiving positive feedback and recommendations from our clients. See below for a selection of comments for our hotels across Europe

Testimonials

United Kingdom | Netherlands | Germany

 

United Kingdom
Park Plaza County Hall London | Park Plaza Leeds | Park Plaza Nottingham | Park Plaza London Riverbank | Park Plaza Victoria London | Park Plaza Westminster Bridge London


Park Plaza County Hall

Jodi Davis, System Leadership | National College for teaching and Leadership
Kitti at the Park Plaza was just fantastic. We had a lot of requirements that kept changing and a very last minute request for a teleconference. She responded to all of our needs quickly, efficiently and very cheerily - nothing was too much trouble and everything went off without a hitch!


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Park Plaza Leeds

Ed Balls | Labour Party Lunch
The event was very successful, and it is with great thanks to you and all the staff at the hotel that worked really hard to ensure the event ran smoothly on the day.” 

Adele Graham | NHS England
I just wanted to say thank you to you and in particular the two members of staff who looked after us on the day...thank you again for making my job a lot easier.”

Jodie Manches | BskyB
On behalf of myself and Sharon, I just wanted to say a huge thank you to your operations team for looking after our every need throughout our stay. 
Iain, Jenna, Austin and Chris, along with the rest of the team were fantastic and very efficient in meeting all of our requirements. Thank you also to Iain and Sophie for taking care of our group last night – and getting them accommodated in the restaurant and set up in the meeting space. We look forward to working with you in the future.


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Park Plaza Nottingham

Susan Chandler | British Association for Psychopharmacology
Louise, Daniel, Vanessa and Gareth on the conference floor went out of their way to help me and the 60 delegates attending my conference. They were all highly motivated, efficient, professional, friendly and courteous to everyone. They make a fantastic team and my future booking with the hotel will be primarily because of the excellent service they gave. Each of them deserves an award!Superb in every respect with attentive, helpful and friendly staff at all times.

Alan Simm | Edmundson Electrical 
Louise very attentive and all pre agreed items were dealt with. Michael nothing was too much trouble. Very supportive during our stay.

Ross Pow | Idenk
Bernie was very friendly and did everything she was asked in efficient way. Was exceptional service in my experience of using lots of different venues.


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Park Plaza London Riverbank

Louisa Vaughan, Head of Events | Yellow Fish Events
I just wanted to send you all a quick email to thank you SO much for all of your help and support with our Event for last Friday. We have had some fantastic feedback already from our client and from an organisational & logistics point of view, the event ran like clockwork.  Thank you to you and everyone involved at the hotel for helping us to pull off a wonderful night! It really was a pleasure to work with you all and it makes it so much more enjoyable leading up to an event and when we are onsite, knowing that we are working with a professional, enthusiastic and hard working team. A special thanks to you Lysette for your help with everything during the lead up to the event, nothing was ever too much trouble, you always came back to me really quickly and you were a pleasure to work with. Please pass our thanks onto everyone involved and we hope to be back again soon! 

Liz Curtis, CEO | The Lily Foundation
We have used the Park Plaza London Riverbank for our annual Charity ball for the past 5 years. The venue is stunning and hard to beat in terms of value for money and locality. The Thames suite offers the perfect venue for a grand drinks reception and the ballroom is perfect for up to 400 hundred guests. The room lends itself perfectly for hosting with excellent audio and visual facilities already in place. The staff at the hotel have always been extremely polite and willing to help to overcome any issues that have ever arisen whilst trying to organise a big event.I would recommend this hotel to anyone. Our guests love it!

Lynne Bond | Business Effectiveness & Planning, Congress & Events Executive
I just wanted to drop you both a line to reiterate what we said in our feedback meeting on site on Friday 22nd March.  It was a real pleasure working with you all, both in the lead up to the event & onsite. I’d especially like to recognise Jean Jacques, Sergio, Paul, Solena & Will in particular, who were all extremely helpful, nothing was too much trouble & they were all proactive.  Everything was actioned quickly & everyone was very friendly & polite which made the event run smoothly. We had lots of positive feedback from our delegates on the level of service from the staff & also the quality of all the catering; so we will definitely be back at some point in the future. Thank you all once again for helping to make our event the success it was.


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Park Plaza Victoria London

Jennifer Reiter | MBARC
From a conference organiser’s perspective, holding our event at the Park Plaza Victoria was a dream. From the moment that we decided to hold our conference at the Park Plaza Victoria, everything ran smoothly. The planning process from deciding which rooms to book and signing the contract was made easy by Rebecca Norton. She was also happy to take visits from our team to decide which spaces would best suit our conference’s needs. After the contract was signed, the planning was handed over to Janelle Keech who also made the entire planning and execution of the conference so easy and just what we wanted. Janelle responded to all communications quickly and made every concern and worry we had disappear, both in the planning process and on the day itself. We felt confident that every detail was covered before the conference began thanks to Janelle’s expertise and delegation of duties to her staff at the Park Plaza Victoria. As with many conferences, some demands and last-minute issues arose on the day and Janelle and her team were there from the early morning to support us as those appeared. We could not have asked for a better dream team in conference support and organisation. We cannot recommend the space, services and staff of the Park Plaza Victoria enough. 

Lisa James | Study Group
We have used the Park Plaza in Victoria for one of our large events several times over the last few years.  The hotel staff work hard to ensure that your event runs as smoothly as possible and nothing is ever too much for them.  Their event team are always available on the lead up and the operational team on the day have been brilliant.  The rooms are comfortable and clean and the location is great.

Angela Spirit | Skills for Care
My experience working with the Park Plaza Victoria was fantastic right from conception through to completion of my events. I was looked after by Janelle in the events team and my queries were always answered promptly and thoroughly. I was never under any doubt that with the support of the team at Park Plaza Victoria any issue would be rectified and the conference and awards would be a great success. The on the day support was fantastic and we really felt confident in the service that was delivered by the team.  No problem was ever too insignificant to be raised and I always felt that Janelle would have the answer and through many years of experience in the team and at the hotel all hurdles could be overcome. All in all a fantastic operation by the events team at Park Plaza Victoria which I thoroughly recommend to anyone looking for a proficient and effective events team organisation. 


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Park Plaza Westminster Bridge London

Vanessa Fullager, Events Manager | Paralympics GB
On 13th, 14th and 15th July 2012 the Park Plaza Westminster Bridge hosted the London 2012 ParalympicsGB team. The main purpose of the weekend was for the athletes and the wider team to collect their kit for the Games, attend a gala dinner and attend the team photo. The whole team stayed in the hotel and had a specific area set up for them to collect their kit and have any necessary alterations done. 

The team at the Park Plaza hotel were a pleasure to work with, both pre event and during the event. The information we received and the help we were given really contributed to making the event a huge success. Some elements of the weekend were relatively complicated, such as the rooming list given our accessibility requirements, but the teams coped with this superbly and made the whole process very smooth. Particular highlights for the team were the standard of the food available and the quality of the bedrooms. 

All in all, it was an incredibly successful weekend for ParalympicsGB, and the staff and facilities at the Park Plaza played a huge part in this, for which I am incredibly grateful.

Karen Hanks, Director | Corporate Venue Solutions Ltd
We were delighted to be asked to be local organiser partners for ERUS 2012, an event of over 600 delegates, involving the most senior professionals in the European and global urological community. The conference involved the presentation of the most current innovations in robotic surgery with live case transmissions.

The venue was initially selected from several for its capacity to accommodate the entire group and the great configuration possibilities over 2 floors of secure conference and exhibition space. 

Given the very demanding technical and logistical requirements, we had to select a venue which was capable of hosting such an event, in as seamless a fashion as possible. We were extremely impressed with the event management skills of Park Plaza Westminster Bridge. Before and after contract we arranged several committee and organiser meetings on–site to communicate what was important to us. We worked in advance of the event with all of the Park Plaza management team involved with ERUS 2012.They understood the demands of the conference before the event and were meticulous in planning with us. 

The result was an extraordinarily smoothly run event. We met all of the operations team in a pre-conference meeting and every single member of the team was on hand to help with any request. Anything we required was dealt with swiftly - we never had to ask twice for anything.

The standards of catering were extremely good, with a huge variety of food presentations over 4 days and always served with pleasure. We also hosted a lovely Cocktail reception for the Blue September Charity and you adapted to our theme, with lighting and presentation of blue cocktails.

The location was a big success also, with delegates able to walk outside to the wonderful sightseeing opportunties around Westminster. Another great thing about the location, was the proximity to Waterloo Pier, which meant that we could easily transfer delegates by riverboat to our Gala Dinner at the stunning Royal Naval College Greenwich.

At the end of the conference, the consensus was absolutely that we had hosted ERUS 2012 at the very best venue.

Camilla Pascucci | COPRA
Communicating all our needs and desires was intense. Charlotte took them all onboard and diligently made sure that every detail was taken care of by the hoteland within each department. The result was a flawless Ball, enjoyed by all whoattended. The Park Plaza Westminster Bridge service was first class. I amdelighted I will be working with Charlotte for our 2014 Ball, which is already in ourdiary.


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Netherlands
Park Plaza Amsterdam Airport 


Park Plaza Amsterdam Airport

Angelina Fairgrieve, Head of Sales | The Travel Company Edinburgh
The Park Plaza at Schiphol is hotel I book a lot for clients when we need meeting space and accommodation at Schiphol. I find the booking process very straight forward once I have sent over my enquiry they always come back to me if not straight away then within 24 hours and if there is going to be a delay they tells me. The quotation comes over in a very easy format to read and understand - once I confirm everything the contract is sent over I sign and then get notification that everything has been received.After the event I receive through the detailed bill along with my receipts - I find this one of the easiest properties to deal with and the staff is always very helpful and friendly which makes my life much easier!! 

My clients really like the hotel as the meeting space is good, they can park on site so for the attendees who live locally this is a plus and of course good access for the airport.


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Germany

art'otel berlin-mitteart'otel cologneart'otel dresden 



art'otel berlin-mitte

Diana Küffner | Private Wedding Ceremony
Wir wollten uns noch einmal kurz für unseren traumhaften Hochzeitstag bedanken. Das Essen war super und traf voll unseren Geschmack. Der Service war einwandfrei. Wir kommen nächstes Jahr gerne wieder!

Renate Müller | Private Birthday Party
Ich danke Ihnen für Ihr Engagement für meine Geburtstagsfeier. Natürlich danke ich auch Ihrem Team - dem Koch, den Kellnern, den Serviererinnen und den Küchenhelfern-wer auch noch mit beteiligt war. Es war ein wunderbares Fest, alles hat geklappt, das Essen war köstlich, der Wein komfortabel und zum Schluss die nicht erwartete Geburtstagstorte ein Traum. Ich bin froh, dass ich Ihr Haus gewählt habe, obwohl ich nicht mit Erfahrung arbeiten konnte, da wir Berlin schon 1988 verlassen hatten. Sie erinnern sich  sicher, dass ich Anfang des Jahres auch ein anderes Angebot hatte. Also, vielen Dank für alles und ich wünsche Ihnen und Ihrem Haus viele nette, zufriedene Gäste und viel Erfolg.

 


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art'otel cologne

Irene Kern | Debeka
Ein ganz herzliches Dankeschih1lhnen und lhrem Tewnfiir zwei rundum gelungene Veranstaltungen im Art'otel Cologne. Umsere Gäste haben sich in dem besonderen Ambiente lhres Hause ausgeprochen wohlgefiihlt und lobten die Freundlichkeit des Personals, den zuvorkommenden Service und das leckere Essen. Frau Doll danken wir auf diesem Wege noch eimnal besonders für die perfekte Organisation und die angenehme Zusammenarbeit.Der Aufenthalt in Koln wird allen Teilnehmern in bester Erinnenmg bleiben. 


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art'otel dresden

Katja Dumke | Friedrich-Naumann-Stiftung für die Freiheit
Wieder gut gelandet in Potsdam und in den normalen Alltag zurückgekehrt, möchte ich mich auf diesem Wege bei Ihnen für den sehr angenehmen Aufenthalt in Ihrem Hause bedanken. Der Service in allen Bereichen war ausgezeichnet, man fühlte sich sehr wohl, hatte immer kompetente und engagierte MitarbeiterInnen, die jederzeit freundlich Auskunft gaben und hilfreich zur Seite standen, wenn man eine Frage hatte oder die Unterstützung Ihres Teams benötigte. Alle Teilnehmer fühlten sich rundum wohl. Auch wenn es zu Ihren täglichen Aufgaben gehört, ist es mir ein Bedürfnis, diesen besonderen Dank an Ihr ganzes Team zu richten. Ihr Haus werde ich unbedingt weiterempfehlen. Herzliche Grüße und auf ein nächstes Mal. 

Rolf Zechiel und Arif Michael Alig | Gesamtbetriebsrat NextiraOne
Vom 12. bis 14.09.2011 haben wir unsere diesjährige Betriebsräte-versammlung in ihrem Hotel durchgeführt.Ich möchte mich auch im Namen meiner Kolleginnen und Kollegen für die optimale Ausrichtung bei ihrem Hotelteam bedanken. Es hat alles prima geklappt, von der Unterbringung in den Zimmern bis hin zu den Veranstaltungen und dem Service. Gern werden Frau Hoffmann und die Kolleginnen und Kollegen der NextiraOne Deutschland GmbH ihr Hotel weiter empfehlen.

Rocco Strauß, Vertriebsdirektor | uniVersa, Vertriebsdirektion Stammorganisation
wir haben am 11. und 12. April 2013 in Ihrem Haus eine für uns sehr wichtige Tagung durchgeführt. In diesen zwei Tagen haben wir eine sehr persönliche und individuelle Betreuung erleben dürfen. Unser besonderer Dank gilt vor allem der Veranstaltungsabteilung. Ebenso bedanken möchten wir uns bei dem gesamten Team der Rezeption, Tagungsbetreuung, Küche, und Abendbetreuung. Wir haben vielen Kollegen Dresden und seine Gastfreundschaft zeigen können und kommen gern wieder.