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Toll-free Reservations

Select the Country/Region:
+1 (800) 777-1700
  711 TTY (Hearing Impaired assistance)

Top Questions

  1. How do I update my guest information online?
  2. Who do I talk to if I did not get my miles/points for a Park Plaza stay?

Frequently Asked Questions

Email Us

Common topics are below, please select the topic that applies and provide as much information as possible.

Please note reservations cannot be made through this e-mail address.

Customer Care

Please call or write the office in your region. For reservation questions, call toll-free using the numbers listed at the top of the page. 


Worldwide Reservation Center
11340 Blondo Street
Suite 100
Omaha, NE 68164
+1 (800) 846-0324





Worldwide Reservation Center
4th Floor, Block 7
Belfield Office Park
Dublin 4, Ireland
+ 353-1-513-8565



Legal information for Germany only.

For any questions in relation to this website, please contact 

Park Plaza Germany Holdings GmbH 
Maerkisches Ufer 10
10179 Berlin
Handelsregister B of the Amtsgericht Charlottenburg HRB 95934
VAT no. DE 1359898 

Phone: +49 (0) 30 400 557 0
Fax:+49 (0) 30 400 557 999
Email: info@pphe.com 

Park Plaza Germany Holdings GmbH is represented by its director Marcus Kirsch, Reli Slonim and Milena Perkovic

Online Dispute Resolution:
The EU Commission provides the possibility for an Online Dispute Resolution under the following link http://ec.europa.eu/consumers/odr.

Consumer Mediation Tribunal:
The company is not obliged to participate in mediation proceedings at a consumer mediation tribunal.