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Customer Support

Find answers to your frequently asked questions.

This support topic is in the Changing Your Travel Plans category.

What if I arrive earlier or plan to leave later than I originally expected? Can I request an early check-in or late checkout?
We'll do our best to accommodate your change in travel plans; however, policies regarding early check-in and late checkout vary by location and by hotel. Most Park Plaza hotels are prepared to accept guests at 2:00 p.m. or later and request checkout at 12 noon or earlier. Call the hotel directly prior to your arrival to request early check-in or late checkout. Direct phone numbers for Park Plaza hotels can be found on your confirmation email or on the About This Hotel page.

Frequently Asked Questions