Park Plaza
FAQ

The Best Online Rates - Guaranteed.

Find a Room 
Best Online Rate

Did you get the best online rate for your reservation at a Park Plaza hotel or resort?
On ParkPlaza.com, you will get the best rate - we guarantee it. When you book your reservation on ParkPlaza.com, you can be confident you've gotten the best rate for your next visit.
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How It Works
If you find a rate on another website that is lower than the best rate on ParkPlaza.com - and the rate is for the same date(s), same room type, same number of guests, at the same hotel and same rate terms or restrictions - let us know and we will honor the lower rate AND discount that rate by 25%.
Frequently Asked Questions (FAQ)

Qualifying Rates
Park Plaza's "Best Online Rate Guarantee" applies only to online rates available to the general public. Group rates, corporate rates, wholesale rates, affinity/association rates or rates which are part of a travel package do not qualify.
Terms and Conditions 

If You Find a Lower Rate
Park Plaza Customer Service will verify the rate meets all of the Best Online Rate Guarantee terms and conditions. Once confirmed you will receive the lower rate and 25% discount.
Submit a Claim 

Park Plaza Hotels & Resorts guarantees that ParkPlaza.com will have the best online rate available to our guests.