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Customer Support


Find answers to your frequently asked questions.
Europe Toll-free 00 800 814 70000 and U.S./Canada Toll-free +1 800-791-9161. See all toll-free reservation numbers.

This support topic is in the General Hotel Policies category.

Can Park Plaza supply a cot or crib for my room when I travel with children?
We'll do everything possible to accommodate your request. Please note all special requests in the Special Request area when confirming your personal information as part of the online reservations process.

Frequently Asked Questions