Best rates guaranteed!
Searching for your hotel.
Privacy & Cookie Policy
Sign In
English
Deutsch
Français
Nederlands
Español
简体中文
Search
Home
Book a Hotel
Hotel Deals
Explore Destinations
Meetings & Events
Club Carlson
Park Plaza Mobile
Customer Support
Find answers to your frequently asked questions.
Contact us
Worldwide Reservations
Email us
Send your questions and comments.
This support topic is in the
Your Account
category.
How long will it take for my Gold Points to get posted to my Gold Points account?
Please allow two weeks after checkout for points to be added to your Club Carlson
SM
account.
Frequently Asked Questions
Your Account
Online Reservations
General Hotel Policies
Changing Your Travel Plans
Using Parkplaza.com